This Privacy Policy describes how Black & White Truck Manufacturing (Pty) Ltd (t/a SAMIL Trucks) processes your personal information in accordance with the Protection of Personal Information Act (POPIA), other South African legislation, and best practice.
Who we are
Our website address is: https://www.samiltrucks.co.za
Black & White Truck Manufacturing (Pty) Ltd (t/a SAMIL Trucks) specializes in the sale, servicing, and support of refurbished Samil, Samag, and Sakom trucks, along with the supply of related spare parts.
What Personal Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- ID number
- Physical address
- Browser and device information
- IP address
- User-generated content (e.g., comments, form submissions)
Why We Collect Your Data
We collect and use your personal data for the following purposes:
- To respond to inquiries and provide customer support
- To process orders and manage customer accounts
- To send product updates, special offers, and newsletters
- To improve our services through feedback and analytics
- To comply with legal obligations or respond to lawful requests
We will never sell your personal data to third parties for marketing purposes.
Cookies
Cookies are used to:
- Keep you signed in
- Analyze website usage
- Show relevant advertisements based on browsing behavior
Cookie types used:
- Functionality cookies: Remember preferences like language or location
- Advertising cookies: Track visits to show relevant ads across platforms
You can disable cookies via your browser settings. Visit www.allaboutcookies.org for help.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images). Such content behaves as if you have visited the source website directly. These third-party websites may collect data, use cookies, and track your interaction.
Data Storage
We store data securely using reputable third-party service providers:
Banking details and card payment information are not stored on this website.
Who we share your data with
- Employees or service providers for customer support
- Law enforcement or regulatory bodies if legally required
- Group companies for internal processing (not for marketing resale)
How long we retain your data
- Comments and metadata: Retained indefinitely
- Registered users (if any): Personal data stored in user profile
- Content edits or posts: Metadata stored for 1 day
Your Data Protection Rights
Under POPIA, you may:
- Request access to your personal data
- Ask for corrections to incorrect or outdated data
- Request data deletion (if no longer needed by law)
- Object to processing or restrict processing of your data
Forms: Download and submit the correct form to us via email (see contact info below).
We will respond to all requests within one month.
Where your data is sent
Visitor comments may be checked via automated spam detection services (e.g., Akismet).
How to Contact Us
If you have questions or wish to exercise your data rights:
Email: samil@mweb.co.za
Phone: +27 (0)11 316 4980
How to Contact the Information Regulator
If you believe we haven’t resolved your data concern:
Website: justice.gov.za/inforeg
Email: inforeg@justice.gov.za
Address: 33 Hoofd Street, Forum III, 3rd Floor, Braampark, South Africa